Child & Family Services

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Child & Family Services Preventive Services Program

The Child & Family Services Preventive Services Program works with families to prevent placement of children out of their homes and to expedite the return of children to their families when placement in foster case has been necessary.

The Preventive Services Program is considered to be a traditional, comprehensive program. Each family is assigned to a counselor who - utilizing a family systems, solution focused approach - assists families in solving problems, learning new ways of coping, and identifying other needed services. A majority of the service occurs in the family's home, however some counseling sessions and group sessions will occur in one of several Child & Family Services offices.

The family counselor can link families with our Preventive Services Parenting Program, Domestic Violence Treatment Programs, and any of the other services that are available through the agency. For Spanish-speaking clients, we have family counselors who are bilingual and have expertise in working with Hispanic families.

Referrals are made by the Erie County Department of Social Services, who sends a B-2195 referral form to the Director of Preventive Services. The referral is then assigned to an appropriate family counselor.

For more information, contact Mark Boser, Director of Preventive Services, at (716) 842-2750, extension 214. The FAX number is (716) 842-0668.