About Child and Family Services

For over 130 years, Child and Family Services has dedicated its resources to meet the needs of children and families. One of Western New York's oldest human service agencies, Child and Family Services fosters safe and healthy environments for children and families in local homes, schools, workplaces and communities. The agency is rooted in the Buffalo City Children's Aid Society, established in 1873, and the Buffalo Charity Organization Society, which was established in 1877, and became the Family Service Society in 1934.

  • One of the largest private, not-for-profit family service agencies in the country
  • Recognized leader in innovative programming and services for children, adults, families and business
  • Non-sectarian agency which provides services to children, families and individuals without regard to race, creed, national origin or economic status
  • 60% of clients served live at or below national poverty level
  • Child and Family Services is governed by a volunteer board of directors
  • Accredited by the Council on Accreditation of Services for Families and Children, Inc., Child and Family Services is a member agency of the United Way, Alliance for Children and Families and the Child Welfare League of America


In the 1870’s, Buffalo was an unwilling host to many homeless and poverty stricken families. In 1872, wealthy Buffalonians, living along Delaware Avenue, sponsored a Thanksgiving dinner for 180 orphaned and abandoned boys who earned their living selling newspapers and shining shoes. The following day they opened their doors to the same children on the streets again. They knew something had to be done in order for these children to be helped for longer than just a day.

In January of 1873, the Buffalo City Children’s Aid Society was formed. The main focus of the Society was to defend the rights of children and protect from abuse, neglect and exploitation. Buffalo City Children’s Aid Society was the precursor to Child and Family Services.

"This is a wonderful program for my son. I know these services will affect my son in positive ways."

About Child and Family Services