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Welcome!

Child & Family Services is one of the largest private not-for-profit family service agencies in the country, and is recognized as a national leader in innovative programming and services.

The agency provides children, adults, families and businesses with a vast array of mental health and human service programs including: family counseling, family mental health services, preventive services; foster care, special needs adoption and after-hours protective services; residential treatment services for youth; special education programs; domestic violence prevention, treatment and intervention services; employee assistance programs; senior services; family loan; community-based services; and family life education.

I'm looking for...
...counseling for myself or a loved one.
...in-home support for my family and children.
...help for an offender or victim of a crime.
...help in resolving or arbitrating a dispute.
...information on becoming a foster or adoptive parent.
...information on group homes for my child.
...programs and services for seniors, workplaces, etc.

Counseling Programs

When individual families understand their problems and themselves better, their lives can change. Working with highly trained, experienced mental health specialists, the people we serve develop that understanding and improve their coping skills.

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Service Coordination Programs

Child & Family Services coordinates intensive multi-agency, at-home support for families with children at risk for out-of-home placement.

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Restorative Justice Programs

Restorative Justice philosophy represents a very different lens to view, understand and respond to crime and victimization. It is a new way of thinking about how a community can respond to crime. It holds offenders accountable and places emphasis on repairing the harm done to the victim and the community.

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Dispute Resolution/Arbitration Programs

Child & Family Services Center for Resolution & Justice offers mediation and arbitration services for parties involved in community disputes which often include neighbors, families and friends. The Center offers a total of nine programs - seven of which were previously offered by the Dispute Resolution Center under the auspice of the Better Business Bureau.

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Children's Services

Children and foster parents receive specialized services, including family-based treatment and counseling, therapeutic foster care for severely emotionally disturbed children, and a special-needs adoption program for children who are difficult to place. In addition, Child & Family Services offers ' after-hours child protection services in the evening, on weekends and on holidays.

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Residential Treatment Programs

Child & Family Services offers intensive residential treatment in small group homes to children with serious emotional disturbances.

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Current Issue of Portraits of Hope

Spitzmillers Pedal Cross-Country, To Raise Money for Child & Family Services

This summer, John and Amy Spitzmiller are biking their way across America from San Francisco, CA to Portsmouth, NH on a 3,836 mile journey which will raise money to help support Child & Family Services and Nardin Academy. That’s 1,600 miles longer than the Tour de France, one of the world’s best known bicycle races!

The Spitzmillers combined their passions of bicycling and helping others to turn this once-in-a-lifetime trip into a fundraising mission. Amy retired from Nardin Academy this year after more than 30 years of service, and has a special place in her heart for the school. Likewise, John has been a devoted member of the Child & Family Services’ Board of Directors for more than 30 years. Their commitment to these organizations inspired them to recruit the generous support of others in the community to turn their cross-country adventure into a way to help our neighbors here in Western New York.

Click here to read more from the current edition of Portraits of Hope.

Click here to read past editions of Portraits of Hope.

Upcoming Events

Heartlight 2008

New This Year!
Check Out Our Online Auction Beginning September 22nd!

Latest News

Click here to view all the latest news at Child & Family Services.

Click here for Child & Family Services’ Annual Reports.